Purpose of the Call
Establish Rapport
Explain the Process
Logistical Planning
Topics Covered
Understanding the Case
Assessing Dynamics
Confirming Authority
Goals and Expectations
Mediation Statements
Supporting Documents
Prior Settlement Offers
Local laws
Context, Industry, etc…
Required before mediation session
Prepaid/ Non-refundable
Opening Statements (Mediator & parties)
Joint Session/ Caucuses
Negotiations
Writing and signing MoU
Mediation is between willing parties. Parties may walk away at any time.
There is no guarantee of results.
2-hour minimum
Pre-Mediation required
Prepaid/ Nonrefundable
Can be rescheduled if reschedule happens at least 24 hours before session.
Opening Statements (Mediator & parties)
Joint Session/ Caucuses
Negotiations
Writing and signing MoU
Mediation is between willing parties. Parties may walk away at any time.
There is no guarantee of results.
+ Travel Fee
+ Mediation Space Rental
2-hour minimum
Pre-Mediation required
Prepaid/ Nonrefundable
Can be rescheduled if rescheduled at least 3 days before session.
The course is designed for managers, HR professionals, and anyone seeking to improve their ability to navigate interpersonal challenges and foster a more productive and harmonious work environment.
This course provides an overview of conflict theory and offers practical strategies for navigating disagreements in professional and personal settings. Participants will learn to identify different conflict styles, enhance communication skills, and apply a structured approach to conflict resolution. The training will cover techniques such as active listening, negotiation, and mediation, with a focus on transforming conflict into an opportunity for growth and collaboration. Through interactive exercises and role-playing, participants will develop the confidence to address disputes constructively and achieve positive outcomes.
We offer a 20% discount to nonprofit organizations and government agencies.
Reasonable expenses for transportation, lodging, and meals for travel outside the Allegany or Cattaraugus counties.
+ Travel fee
+ Meals
+ Lodging
4-hour minimum
Prepaid
Refundable if cancelled more than 3 days before session.